Your visit
Frequently asked questions
Questions about WOPL!? Here you'll find the answers.
Questions about WOPL!?
Why do adults/parents pay at WOPL! too?
At WOPL! you play together. Parents and carers are part of the experience, so admission applies to everyone.
What age is WOPL! for?
WOPL! is designed for children aged 1 to 8, with a special focus on children aged 1.5 to 6 years.
Can I bring the pushchair into WOPL!?
Yes, strollers are welcome at WOPL! We have limited space inside, so if it's not necessary, we kindly ask you to leave them at home. For the littlest ones, we have baby carriers you can borrow.
Why is eating not allowed in the play worlds?
To keep the play worlds clean, safe and hygienic, eating and drinking are not allowed there. In the WOPL! Café you can enjoy a bite and a drink.
Can I host a children's party at WOPL!?
Absolutely! On the Children's Party page you'll find more information about the packages and prices.
How can I reach WOPL!?
WOPL! is located at Stadionplein 300 in Amsterdam and is easy to reach by bike, public transport or car (paid parking). You'll find more info on our directions page.
Why are there no covers on the power sockets?
All of WOPL! is fitted with child-safe power sockets. These only open under equal pressure from a plug, so children can't insert objects into them. Socket covers are therefore not needed and in fact not allowed.
How can I use the Stadspas at WOPL!?
There are a limited number of time slots available for Stadspas holders. With the Stadspas you also receive 10% off food and drinks.
Questions about tickets?
Are tickets also available at the desk?
Tickets are easiest and cheapest to buy online. At the desk, tickets are available in limited numbers.
How do the ticket times work?
Tickets are linked to start times. This way we spread visitors throughout the day and there's plenty of room to play and explore.
What happens if I'm late?
You buy a ticket with a start time. If you're late, whether you can still get in depends on how busy it is. This is assessed on the spot at the entrance.
What should I do if I haven't received my ticket?
You'll receive your tickets by email. It can take a few minutes. No email received? Check your spam folder too, or contact Ticketcounter via the ticket page.
Can I cancel my ticket?
Cancellation is only possible in exceptional cases. However, you can reschedule your tickets free of charge. Contact Ticketcounter via the ticket page.
Questions about the WOPL! Café?
Can I visit the WOPL! Café without a ticket for the play worlds?
WOPL! is only accessible with a valid entry ticket. This ticket gives access to both the play worlds and the WOPL! Café, so it is not possible to visit the café without an entry ticket.
